Welcome, and thank you for choosing Dr. C. Brett Carlin. We are dedicated to providing you with the best possible care. We take pride in what we have to offer our patients and strive to make your experience a pleasurable one.
Our office is available Monday through Friday from 8:30am to 5pm. Should you have a post-surgery emergency, rest assured that Dr. Carlin may be reached via our answering service after our office has closed.
Please call Kathy, our Office Manager, for surgery scheduling and related questions. Brenda handles our insurance and billing as well as appointment information. Jamie is available for post-operative care questions as well as any disability forms or medical records questions. Of course, all are ready to assist you with scheduling an appointment or any other needs that you may have.
We accept cash, checks, Visa, MasterCard, Discover and CareCredit.
Cosmetic services require payment in full upon each visit. We will file insurance for any non-cosmetic services; however, all co-pays are requested at time of service. Please understand that your insurance plan is a contract between you and your insurance company and we are not an involved party to that contract. We will gladly file insurance with any insurance company regardless of network participation. We recommend that you review your benefits booklet for reimbursement information as well as to familiarize yourself with your responsibilities, as you are ultimately responsible for all balances.
All balances must be paid in full within 6 months or your account may be placed with our collection agency.
Should your visit involve an attorney, worker’s compensation, or any other third party, payment in full is due prior to services being rendered. We can supply them with an estimate of charges upon their request.
We require that any surgery charges or estimates be paid in full 2 weeks prior to the scheduled surgery date; payments not received by this time will cancel your scheduled surgery. All previous balances must be paid in full prior to scheduling additional, non-emergent procedures. A solid provider – patient relationship is important to us so we encourage you to contact our office for any questions or concerns related to this policy.
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Dr. C. Brett Carlin, MD | Board Certified Plastic Surgeon